Since everything we sell is custom-made to order, please follow our measuring instructions carefully as returns are not available for submitting incorrect measurements.

Products cannot be returned due to dissatisfaction with the colour/quality/texture of the material.

If we made a mistake (even the best companies slip up from time to time) or if your claim relates to shipping damage, please contact our customer support center below.

Products cannot be returned to physical stores. If you have a warranty claim you must contact Kent Blinds.


If possible please have available information such as your packing slip or order number.